Apr 26 2012

What’s new in the technology world?

It’s a tired way to start a modern article by referring to the speed with which the world has been revolutionized by the computer but, in this instance, it’s highly appropriate. When the first green shoots emerged in the late 1960′s and early 1970′s, computerization was all about automating in-house processes like the accounting system. The software to replace labor was still a few years ago. But, once it arrived, two things happened. The employers cut their costs and improved their profits by terminating the employment of tens of thousands. Second, by removing many of the people who used to deal with customers, the businesses began a slow decline in the quality of the services they provided. Today, corporations hide behind call centers and e-mail systems, rarely providing real people we can talk through our problems with.

Instead of using the Internet and automated systems as a smokescreen to suggest a reasonable quality of service, the new technology should be used to improve the customer experience. At some point, the quality of this aspect of service will come back into focus as a way of distinguishing between faceless corporations. Take the world of car insurance as an example of what can be done. If your vehicle is involved in an accident, what you want is a smooth system for handling your claim. This involves the minimum fuss in submitting the claim online, the identification of suitable bodyshops for performing the repairs, getting quotes with the least delay, and agreeing which bodyshop will actually do the repairs. All this administration needs to be fast because, if your vehicle is off the road, there are storage charges mounting up and rental charges for a substitute vehicle. Multiply this across all the policyholders and the cost to the insurers is higher than it needs to be. If this loss is controlled, premium rates can be stabilized if not reduced. It’s good for all.

That’s why it’s important to support a new website and mobile app for Android and the iPhone that will improve the current situation. They allow you to upload photographs of the damage using your cell phone or hand-held device with a camera, and circulate those pictures to bodyshops approved by your insurer near to where you live. The repair shops keep the site updated on whether they have spare capacity and offer an estimate of the cost of repairs within 24 hours. Because the site works with insurers to limit the list of repairshops to those preapproved by the insurers, there’s a minimum of delay in processing the claim and costs are kept to a minimum. At present, this is still at a beta stage with five insurance companies in a limited number of states. But, assuming the trial is a success, we could see this rolled out across the country. If it genuinely does reduce administrative delays and associated costs, we will see stable car insurance rates. It may not be the cheap car insurance we all want to see, but it’s a good step in the right direction. It should also act as a wake-up call to the other slumbering giants on both sides of the fence. There are creative software people and insurance companies who would benefit the customer by getting together.

Dec 28 2011

Insurance on the internet

If you listen to the commentators, they all sing the same song. We’ve now entered the internet age. This is supposed to convince us something new and wonderful has happened. It’s such a complete break with the past it heralds the beginning of a new information age in which, somehow, we can all get ahead and do things never possible before. This is, of course, pure rubbish. The only difference between the digital age and the hard-copy age that went before it is the ease of access. Having a PC or some other online device gives you access to a vast library with a search engine to help you find the pages you need more easily. But, when you have the right page on the screen in front of you, it’s the same words you could have found in a book or some other written material. All that’s changed is the way the words are presented to you.

So, if you go back in time, printed words have always been used to manipulate people. They sell ideas to you. This means real power lies in the power to control access the means of publication. If a group can control what gets printed and distributed, the words can always tell the same story. But if the means of publication is open to other voices, this can give a completely different view of the world. This is why reputations can be made or unmade depending on who has the power to publish.

The problem for modern companies is anyone today can start up a blog or website. Many internet services are free to use. Similarly, the networking sites like Facebook allow people to write their opinions and describe their experiences. In the past, we would never get to hear Anne from Denver bought a steam cleaner that sprayed boiling water over her hands. Now she can write it and thousands of people can tweet it. It makes it very difficult for manufacturers and service providers to protect their reputations. This explains, in part, why insurance companies very rarely allow interaction on their sites. Since they cannot control what sometimes angry customers may say, they try to deny them a voice. Except there are now some very high profile sites on which people can complain about bad products and services. This movement is not yet sufficient to damage the vast insurance industry, but individual companies are finding it more difficult to prevent their reputations from slowly washing away.

This makes the recent announcement of a new online forum all the more encouraging. The intention is to allow people from both sides of the insurance relationship a chance to ask questions and have their say. Instead of a blank screen on which insurers give you the news they think you should hear, you can now ask about how to get more affordable car insurance rates, what to do if a claims adjuster low-balls the fair market value offer, and so on. This does not mean everyone on the forum will be an “innocent” consumer. There will inevitably be anonymous industry experts giving balancing views and opinions. But this is a hopeful sign of change. You may even get cheap car insurance quotes because of pressure through forums like this.

Nov 29 2011

Managed care plans explained

When it comes to insuring ones health there’s no denying the fact that this form of insurance is a must for everyone even though it’s not legally required and is purely optional. It’s hard to imagine the current healthcare system without insurance because otherwise people couldn’t afford most medical services and doctors wouldn’t get their high salaries, which are among the highest all over the world. Thanks to insurance both customers and service providers are pleased, and everyone’s getting the thing they want. Among many types of insurance available managed care plans are the most widespread, so let’s take a closer look at some of the most common forms of insurance offered by insurers:

Health Maintenance Organizations (HMO)

This is the most common form of managed care plans as it provides the lowest price and a wide range of services included. It’s main drawback is the lack of flexibility in what concerns the places you get care from. Under HMOs you are limited to a network of facilities and specialists you may get care from and covered to the full extent. If you choose to get your services from someone outside the network your costs won’t be covered at all. Moreover, you are required to choose a primary care physician who will refer you to all the required specialists, so there’s more paperwork involved with this type of plans. Yet, you usually pay lower premiums for that so it’s really worth the effort.

Preferred Provider Organizations (PPO)

Preferred Provider Organizations offer more flexibility but for a higher price if compared to HMO plans. You are still limited to a network of providers to get care from, however if you choose to go out of network there will still be some part of your bill covered only to a lesser extent compared to in-network services. And you aren’t obliged to choose a primary care physician so there’s not so many office visits to do under this type of managed care plans. If you have the additional money and want more flexibility with your health insurance this plan type will definitely appeal to you.

Point Of Service (POS)

Point Of Service plans are often referred to as a mix of HMO and PPO plans as they provide the benefits of both these forms of health insurance. You gain the flexibility of PPO in what concerns the places you get services at, yet you still have to choose a primary care physician and have a network of providers to work with. One of the greatest benefits is that you may choose your family doctor as a primary care physician even if he or she doesn’t make part of the insurer specified network, which is definitely appealing to those who have long term relations with their family doctors. PPO plans may vary in price so it’s really recommended to shop around if you want to get the best rate possible.

As you see, managed care plans come in different forms with the sole purpose of giving you exactly what you need. So it’s really important to assess your individual health insurance needs before choosing the plan type to address them adequately.

Oct 26 2011

Dedicated Server Hosting Vs Shared Web Hosting Services



Hosting is obviously paramount to owning a business website because without some form of server or shared hosting service, your website isn’t on the internet. If your a new owner of a website either designed by a web design company or by yourself, you’ll need to understand the different types of server hosting or shared hosting services available to be able to determine which best fits your needs.

Shared Server Hosting

If your newly designed website is simply a website with the goal to get your company online, a shared hosting package is most likely for you. The greatest advantage to a shard website hosting package is its price as (the name suggests) your website will be hosted on a shared server with those of other businesses.   All bandwidth and hardware resources of a shared server environment will, ofcourse, be shared and as such, performance may be an issue at peak utilization periods.   That said, a responsible server hosting company should always use as best practice a standard for how many websites or applications will be hosted on each server in order to ensure that Quality of Service will not be an issue.

Dedicated Server Hosting

Dedicated hosting is, as the name suggests, where a server hosting company will provision a dedicated server customer with their own server thus ensuring that all server resources will be dedicated to that customer and their requirements.   In a dedicated server environment, a dedicated server customer should always have access to a control panel that will empower them with control over their server and its resources.  A dedicated server environment will obviously improve performance including load times and data query responsiveness where the customer’s website or application may require such.  Some good example of those customers requiring a dedicated server would be E-commerce websites, large website containing extensive data housed in a database, or a customer expecting high-volume traffic.

As is the case with any web hosting or server hosting service, you should always ensure that your hosting provider offers 24/7 failover, server backups, and ongoing maintenance upgrades.

Oct 26 2011

Best Forex Indicators – Which Timeframe Should You Trade?



Best forex indicators – you can trade the foreign exchange using many different timeframes. Some of the most popular ones are the 1 minute, 5 minute, 15 minute, 1 hour, 4 hour, 1 day, 1 week, and 1 month charts. So many choices can really confuse the novice trader, so in this article, we will talk about which one is right for you.

The one you choose will largely depend on your personality and trading goals. If you want to be in and out of trades quickly, then you might use a 1 or 5 minute chart. If you want more time to analyze your trades, then you will use a 1 hour or higher.

Also your experience will be a factor when choosing. Generally the smaller the time sample, the harder it is to trade. For one reason, you have to make quick decisions on quick charts, and quick decisions for beginners usually end in losses. Secondly, patterns that develop on smaller charts are less reliable because they reflect only a small sample of time. Chart patterns using higher time samples are generally more reliable.

One more point – you will probably use a combination of timeframes when you trade. These different market perspectives will be one of the best forex indicators you ever use. You might look for a good trade on a larger timeframe and then drop down to a smaller one to identify the exact entry and exit points. But it is best to choose 1 and use it the majority of the time.

So which timeframe should you choose?

If you are a beginner, you should use the 15 minute or higher. Anything less is too quick. You first need to recognize patterns, learn the market, and become very familiar with your trading station before you focus on trading often.

Most people suggest that novices start on the 1 hour chart. You won’t get a lot of trade opportunities on the 1 hour, but you don’t have to take a lot of trades to make money. I repeat – you do not have to take a lot of trades to make money. Many traders get the feeling that if they are not actively trading then they are wasting their time. Usually traders that over-trade waste more than just their time – they waste their money.

So try different timeframes and see which one works best for you. The right one for you will be one of the best forex indicators you can have.